Privacy policy

Last updated: October 2026

Who we are

This website is operated by Panacea Wayfinder Fiscap Services Private Limited (“Panacea WFS”, “we”, “us”), a company registered in India with its registered office at V/1215D, 2nd Floor, Seenai Center, Near KSRTC Bus Depot, Angamaly, Kochi, Kerala 683572. This policy explains how we collect, use and protect personal data when you visit our website or contact us.

What we collect

We only collect personal data you choose to give us, for example your name, email address, company, region and the content of your message when you email us or use an enquiry form. Like most websites, our hosting provider may also record basic technical information such as IP address, browser type and pages visited, to keep the site secure and working properly.

How we use it

We use your data to respond to your enquiry, prepare proposals, deliver and manage the services you engage us for, meet our legal and professional obligations, and improve our website. We do not sell your personal data, and we do not use it for unrelated marketing without your consent.

Legal basis and consent

We process personal data in line with India’s Digital Personal Data Protection Act, 2023 and the rules made under it, and, where they apply to our clients, other data protection laws such as Australia’s Privacy Act 1988. Where we rely on your consent, you may withdraw it at any time by writing to us.

Client data we handle

When we provide services, we access client systems and records only through the credentials and access our clients provide. Such data is used solely to perform the agreed engagement, is restricted to the assigned team, and is covered by confidentiality obligations in our engagement terms.

Sharing

We share personal data only where needed to provide our services (for example, with our own technology and email providers), where required by law or a regulator, or with your consent. Our service providers may store data outside India; where this happens we take reasonable steps to keep it protected.

Retention

We keep personal data only for as long as needed for the purposes above, including any period required by law or professional standards, and then delete or anonymise it.

Security

We use reasonable technical and organisational measures, including access controls and encryption where appropriate, to protect personal data against loss, misuse and unauthorised access.

Your rights

Subject to applicable law, you may ask to access, correct, update or erase your personal data, withdraw consent, or nominate another person to exercise your rights. To make a request or raise a concern, email us at consult@panaceawfs.com. If you are not satisfied with our response, you may approach the Data Protection Board of India or the relevant authority in your country.

Cookies

Our website uses only the cookies needed for it to function. If we add analytics or other cookies in future, we will update this policy and, where required, ask for your consent.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact

For any privacy question, email consult@panaceawfs.com.